What is made-to-order selling, and why is it important for your business?
2025-02-01 - By Shadi Taleb
Discover how this personalized production model can boost sales, reduce waste, and give your brand a competitive edge. Learn about growing customer demand for customization, how businesses are adapting, and the sustainability benefits of reducing excess inventory

In today’s market, customers expect more than just off-the-shelf options—they crave personalization and relevance. Made-to-order selling empowers businesses to meet that demand by producing only what’s needed, when it’s needed.
Why It Matters
Offering made-to-order products isn’t just a feature—it’s a competitive advantage. It allows brands to stand out in crowded markets by delivering personalized experiences that today’s customers actively seek.
The Demand Is Real:
- 71% of consumers now expect personalized interactions from brands. (McKinsey, 2021)
- 80% of customers are more likely to purchase from companies offering personalized experiences. (Epsilon, 2018)
Businesses Are Shifting Gears:
- Over 65% of businesses are investing in custom product capabilities to meet evolving customer demands. (Forrester, 2023)
- 49% of retailers cite made-to-order as a top strategy for growth. (Deloitte, 2023)
The Business Benefits
Boosts Sales Potential
Customization increases perceived value, encouraging customers to spend more for personalized products.
Reduces Waste & Costs
By producing only what’s sold, you minimize overproduction and eliminate excess inventory—cutting costs and reducing waste.
Enhances Brand Loyalty
A made-to-order approach delivers a tailored experience, turning one-time buyers into repeat customers.